When you place your trust in New York Sash for your home improvement project, we promise to do our best to protect you!
In light of the COVID-19 pandemic, please know that we are continuing to place the health and safety of our customers, employees and community at the forefront of everything we do!
Your home, your health and your safety are our #1 priority and we want you to feel comfortable with working with us. The following OSHA recommended safety guidelines have been implemented to align with our company COVID-19 Exposure Prevention, Preparedness, and Response Plan.
For all staff at all locations:
- Employees will be required to stay home if they are sick, test positive or if they are exposed and unvaccinated. Staff are trained on symptoms and procedures.
- Social distancing is encouraged and face coverings will be worn as requested by customer.
- Environmental Protection Agency-approved cleaning chemicals or that have label claims against the coronavirus will be used to clean surfaces at all locations daily.
- Employees are encouraged to report any safety and health concerns.
For in-home demonstrations:
- Non-vaccinated employees will wear a face covering when inside a customer’s home, all employees will wear a face covering when requested by customer.
- Employees will clean and disinfect all material samples with an Environmental Protection Agency-approved cleaning chemical or that have label claims against the coronavirus, provided by New York Sash.
For home project installations:
- Non-vaccinated employees will wear a face covering when inside a customer’s home, all employees will wear a face covering when requested by customer.
- Employees will limit the use of co-worker’s tools and equipment. To the extent tools or equipment must be shared, employees will clean and disinfect tools with an Environmental Protection Agency-approved cleaning chemical or that have label claims against the coronavirus, provided by New York Sash.
FOR THOSE INTERESTED IN HOME IMPROVEMENT PROJECTS
The New York Sash Idea & Design Center Showroom is open weekdays 8am-6pm and Saturdays 9am-1pm. Walk ins are welcome, but we encourage you to make an appointment! Private sessions are available.
Or skip the Showroom and we will meet at your home for an in-home demonstration and price quotes. All employees will be masked.
New York Sash has also adjusted our design and estimate process to offer a No Contact Virtual Consultation. If you have a computer or tablet, a tape measure and time to connect with one of our designers, we are able to provide you with a price quote and design help via Zoom.
FOR CUSTOMERS WITH PENDING PROJECTS:
Installations are moving forward and we have implemented strict safety procedures following OSHA and CDC guidelines. For questions or concerns about your installation, contact us!
Thank you for your patience in longer than usual wait times and communication replies. Know we are doing all we can to effectively help all customers as safely and quickly as possible.
