The two guys that did our job were great. (Rich and Ollie). Very professional and we were very happy with their work. Eric stopped by on Saturday to see if we were happy. We had one screen that had a small hole in it. Eric took it out and said he will get it fixed and bring it back. The guys worked 12 hour days to get the job done. Great experience. Would recommend New York Sash to anyone looking for quality windows.