Warranty

NYS Satisfaction

New York Sash offers a No Nonsense Lifetime Warranty and Money Back Guarantee. We stand behind our products 100%.

New York Sash products are manufactured to strict specifications audited by local, state and federal building codes and are installed by our own professionals to the highest industry standards. We are so confident with the quality of our product that we provide the industry’s only money back guarantee.

We also provide our customers with a no nonsense, all inclusive transferable lifetime warranty against defects in materials and workmanship of New York Sash products.

Window Warranty

Lifetime Glass Replacement Warranty: We will provide you with a non nonsense, all inclusive lifetime warranty against glass breakage. This comprehensive guarantee includes glass breakage due to accidents, vandalism and acts of nature on New York Sash brand windows. Only deliberate cases of breakage are excluded.

Our Free 24 Hour Screen Guarantee: If your screen is torn or ripped out of the frame for any reason, just return it to New York Sash and we will have it ready for you to pick up the next day at 9:00 am.